Privacy Policy

Heather Sullivan, LLC (“Practice,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and protect information when you visit our website. This policy applies only to information collected through our website. If you are a client of the Practice, your health information is protected under HIPAA. Please review our Notice of HIPAA Privacy Practices for details about how we handle protected health information (“PHI”).

Information We Collect

When you visit our website, Squarespace (our hosting provider) and certain third-party services may automatically collect information such as:

  • Your IP address

  • Information about your browser, network, and device

  • Pages you visited before and after visiting our site

  • Pages viewed and interactions while on our site (clicks, scrolling, searches, timestamps)

  • If you submit information through our contact form, we collect the details you provide (such as your name, email address, and message) so we can respond to your inquiry.

HOW WE USE YOUR INFORMATION

We use the information collected to:

  • Operate and improve our website

  • Understand site traffic and usage trends

  • Respond to your inquiries

  • Maintain website security

We do not sell or rent your information to third parties.

COOKIES

Our website uses cookies and similar technologies. Essential cookies allow Squarespace to deliver the site securely. Analytics cookies, if enabled, help us understand website traffic. You can control cookies through your browser settings, but disabling them may affect site functionality.

THIRD-PARTY SERVICES

We may use third-party tools (such as Squarespace, Google Fonts, or Adobe Fonts) that receive limited technical information (like IP address and browser/device details) to ensure the site functions correctly.

If you use external services linked from our website (e.g., scheduling platforms, payment processors), their privacy policies will govern your use of those services.

DATA SECURITY

We use reasonable safeguards to protect information collected through our site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain information collected through our website only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

CHILDREN’S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us so we can delete it.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

SQUARESPACE HOSTING

This website is hosted on Squarespace. For details on Squarespace’s privacy practices, please visit

https://www.squarespace.com/privacy.

CONTACT US

If you have questions about this Website Privacy Policy, please contact us at (571) 207-8557 or Heather@HeatherSullivanLCSW.com